Terms and Conditions of Service
Effective Date:
[12.09.2024]
Welcome to Luxour. These Terms of Service ("Terms") govern your use of our website www.luxour.store and the purchase of products from Luxour ("we," "our," "us"). By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
1. Use of the Website
Eligibility:
- You must be at least 18 years old to use our website and make purchases. By using our website, you represent and warrant that you meet this age requirement.
Account Registration:
- To make a purchase, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and password. You agree to notify us immediately of any unauthorized use of your account.
Prohibited Activities:
- You agree not to engage in any activities that could harm our website, interfere with other users, or violate any laws. This includes, but is not limited to, unauthorized access to our systems, distributing malware, or using our site for fraudulent purposes.
2. Orders and Payments
Order Acceptance:
- All orders are subject to acceptance by Luxour. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspected fraud.
Pricing and Availability:
- We strive to provide accurate pricing and product information. However, errors may occur, and we reserve the right to correct any errors and adjust prices accordingly. If a product is out of stock, we will notify you and provide alternatives or a refund.
Payment:
- Payment for orders must be made at the time of purchase. We accept various payment methods, including credit cards and PayPal. By providing payment information, you represent and warrant that you are authorized to use the chosen payment method.
3. Shipping and Delivery
Shipping:
- We offer domestic and international shipping. Shipping costs and delivery times vary based on your location and the shipping method chosen. Estimated delivery times are provided at checkout.
Risk of Loss:
- The risk of loss and title for products purchased from Luxour pass to you upon our delivery to the carrier.
4. Returns and Refunds
Return Policy:
- We offer a 14-day return policy for items that have not been used or altered and are still in their original packaging. For detailed information, please refer to our "Return Policy" page.
Refunds:
- Refunds will be processed using the original payment method within a reasonable time after we receive the returned items. Shipping costs are non-refundable unless the return is due to our error.
5. Intellectual Property
Ownership:
- All content on our website, including text, images, graphics, and logos, is the property of Luxour or its licensors and is protected by intellectual property laws.
Use:
- You may access and use our website for personal, non-commercial purposes. Any unauthorized use, reproduction, or distribution of our content is prohibited.
6. Limitation of Liability
Disclaimer:
- Luxour provides its website and products "as is" and without any warranty or condition, express, implied, or statutory. We do not guarantee that our website will be error-free or uninterrupted.
Limitation:
- To the fullest extent permitted by law, Luxour shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products.
7. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website after any changes constitutes your acceptance of the new Terms.
9. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Email: info@luxour.store
Address: Sonnenstrasse 7 / 9436 Balgach / Switzerland
Thank you for choosing Luxour. We appreciate your business and look forward to serving you.